Closed loop ate my glass slipper!

Fairytale ruined as ugly sister wins (consumers') hearts 

At a recent meeting in London a number of the leading prepaid program managers in Europe reflected on what was inhibiting the growth of prepaid across Europe. The group identified the following:
  • Uncertainty regarding legislation
  • "Not invented here" mindset in each country
  • Lack of consumer awareness of the prepaid value proposition
  • Inability to "do it right" for people in different markets
  • Absence of both skills and capabilities on the ground
  • The pricing model of banks
  • Legislation by the back door (such as AMC regulations in Germany potentially affecting reloadable prepaid there)
While I agree with all the above it does have an open-loop bias. Nearly every discussion around prepaid has an open-loop bias. Open-loop products are certainly gaining traction in Europe but they have a long way to go to reach the levels predicted, and even further to pass out the ugly sister that is closed-loop.
 
Along a similar vein, at a recent conference European prepaid market statistics were presented as “open loop growth rate now eclipsing closed loop”. While open loop had indeed grown from circa. 3% market share to over 5% (growth of 66%+), closed loop had also grown in the same timeframe albeit by a couple of % to just shy of 50% market share. Why not celebrate that?
 
Closed loop is a success. There are many fine examples of successful programmes. Dare I say it, some providers are even making a profit! Of course it has its problems, but maybe it is time for the ugly sister to get a make-over and learn to dance.
 
DH

By Date

Elavon, Barclaycard, HSBC, Global Payments, Fexco, Premier Electrum, Ingenico, CPI Card Group, Thames Card Technology, Global Prepaid Exchange

 

News, Prepaid, Gift Card, Vouchers, Business News, Card Services

 

Eason, Radisson, Trailfinders, Lacoste, British School of Motoring, Arnotts